Privacy policy
MYLA PRIVACY POLICY
Last updated: August 28, 2026
MYLA (“MYLA,” “we,” “us,” or “our”) is a jewelry brand operated by Fairmode Studio (페어모드스튜디오).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and otherwise process personal information when you visit, use, or make a purchase through mylajewelry.com (the “Website”).
This Privacy Policy applies to customers and visitors in the Republic of Korea and other countries where MYLA provides its services, subject to applicable privacy and data protection laws.
1. INFORMATION WE COLLECT
Depending on how you interact with our Website, we may collect the following information:
A. Information you provide directly
• Name
• Email address
• Billing and shipping address
• Phone number
• Account information, where applicable
• Order and purchase history
• Product preferences
• Information provided when contacting customer service
• Information provided in connection with returns, exchanges, refunds, or other customer service requests
B. Payment and transaction information
Payments are processed through third-party payment service providers.
We may receive limited transaction-related information necessary to confirm and manage your payment and order, such as payment status, transaction identification information, and payment method type.
MYLA does not directly store complete credit card numbers or full payment credentials.
C. Automatically collected information
When you visit or use our Website, certain technical information may be automatically collected, including:
• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location information derived from technical data
• Pages viewed and interactions with the Website
• Referral information
• Website usage and diagnostic information
2. HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information for the following purposes:
• To process, confirm, and fulfill orders
• To process payments
• To arrange shipping and delivery
• To process returns, exchanges, and refunds
• To provide customer service and respond to inquiries
• To manage customer accounts, where applicable
• To send order confirmations, payment notifications, shipping updates, and other transactional communications
• To maintain business and transaction records
• To improve our Website, products, services, and customer experience
• To analyze Website usage and performance
• To prevent fraud, unauthorized transactions, abuse, and security incidents
• To comply with applicable laws, regulations, and legal obligations
• To send marketing communications where permitted by applicable law and where the necessary consent or legal basis has been obtained
We process personal information only for purposes permitted by applicable law.
3. LEGAL BASIS FOR PROCESSING
Depending on the applicable law and circumstances, MYLA may process personal information on the basis of:
• Performance of a contract or steps taken at your request before entering into a contract
• Compliance with legal obligations
• Your consent
• Legitimate interests, where permitted by applicable law
Where processing is based on consent, you may withdraw your consent at any time, subject to applicable legal requirements.
4. PAYMENT INFORMATION
Payments made through the Website are processed by third-party payment providers.
MYLA does not directly store complete credit card numbers or other full payment credentials.
Payment providers may process payment information in accordance with their own terms, privacy policies, and security practices.
5. SHOPIFY
Our online store is powered by Shopify.
Shopify provides technology and services that allow us to operate our online store, including functions related to storefronts, checkout, customer accounts, payment processing, order management, and other ecommerce services.
Your personal information may therefore be processed by Shopify and its service providers as necessary to provide these services.
For more information, please review Shopify's Privacy Policy.
6. SHARING AND PROCESSING OF PERSONAL INFORMATION
We may provide or entrust personal information to third parties when reasonably necessary to operate our business and provide services to you.
These may include:
• Shopify and related technology service providers
• Payment service providers
• Shipping and delivery companies
• Customs and logistics service providers
• Website hosting and technology providers
• Customer service and communication providers
• Analytics and marketing service providers, where applicable
• Professional advisors or service providers where reasonably necessary
• Government authorities or other parties where required or permitted by law
We do not sell your personal information for monetary consideration.
Third parties may process personal information only as necessary to provide their services, comply with legal obligations, or for other purposes permitted by applicable law.
7. COOKIES AND SIMILAR TECHNOLOGIES
Our Website may use cookies, pixels, tags, and similar technologies to:
• Provide essential Website functions
• Maintain shopping carts and checkout functionality
• Remember preferences
• Understand Website traffic and usage
• Improve Website performance
• Measure marketing effectiveness
• Provide relevant advertising, where applicable
These technologies may be provided by Shopify and other third-party service providers.
You may be able to control or disable cookies through your browser settings or other available Website controls.
Disabling certain cookies may affect the functionality of the Website.
8. MARKETING COMMUNICATIONS
If you subscribe to MYLA marketing communications or otherwise provide the required consent, we may use your contact information to send information about:
• New collections
• Product launches
• Gemstone stories
• MYLA Color Archive
• Journal and editorial content
• Events
• Promotions
• Other MYLA updates
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting:
hello@mylajewelry.com
Transactional and service-related communications, such as order confirmations and shipping notifications, may still be sent when necessary to fulfill your order or provide requested services.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
• Provide products and services
• Fulfill transactions
• Maintain business and financial records
• Process returns, exchanges, and refunds
• Resolve disputes
• Prevent fraud and abuse
• Comply with legal and regulatory obligations
Where applicable law requires a specific retention period, we will retain personal information for the required period.
When personal information is no longer required, we may securely delete, destroy, or anonymize it in accordance with applicable law.
10. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
• Request access to your personal information
• Request correction or modification of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request portability of personal information where applicable
• Lodge a complaint with a competent privacy or data protection authority
To exercise your rights, please contact:
hello@mylajewelry.com
We may need to verify your identity before processing certain requests.
11. INTERNATIONAL DATA TRANSFERS
Because MYLA operates an international online store and uses service providers located in different countries, personal information may be processed or transferred outside the Republic of Korea and outside your country of residence.
Depending on the services used, personal information may be processed in countries where Shopify, payment providers, shipping providers, analytics providers, or other service providers operate.
Where required by applicable law, MYLA will take appropriate measures to protect personal information when it is transferred internationally.
12. CHILDREN'S PRIVACY
Our Website is not intended for children under the minimum age required to make purchases under applicable law.
We do not knowingly collect personal information from children in circumstances where parental or legal consent is required.
13. DATA SECURITY
MYLA takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, destruction, or disclosure.
However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.
14. THIRD-PARTY WEBSITES AND SERVICES
Our Website may contain links to third-party websites, applications, or services.
Third-party services may have their own privacy policies and terms.
MYLA is not responsible for the privacy practices of third-party websites or services that are not operated by MYLA.
We encourage you to review the privacy policies of third-party services before providing personal information.
15. YOUR COMMUNICATIONS WITH MYLA
When you contact MYLA by email or through customer service channels, we may retain the information contained in your communication in order to respond to your inquiry, provide customer support, resolve disputes, and maintain appropriate business records.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.
When changes are made, we will update the “Last updated” date at the top of this Privacy Policy.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically.
17. CONTACT US
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
MYLA
Operated by Fairmode Studio (페어모드스튜디오)
Email: hello@mylajewelry.com
Website: mylajewelry.com